I designed and implemented important features to the Chick-fil-A restaurant wallboards. Problem solving and design were used to implement the following features during my time at Chick-Fil-A.
The first project that I worked on was to Reduce Wallboard Refresh rate overnight as well as Sundays, while the restaurant was closed, in order to reduce the refresh calls and in turn saving money for the restaurant. Technologies used: Swift
My next project was to incorporate iOS share extensions into the wallboard. The purpose of this project is to personalize the wallboards per the user's preference, and for Chick-Fil-A operators and employees to be able share their memorable moments with one another, and in-turn making their shifts more enjoyable.
Wallboards are digital displays for operators to engage and empower team members. The wallboard app is used by more than 1050 locations per week.
Wallboard Refresh Time
Objective:
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Reduce wallboard refresh rate overnight
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Technologies Used:
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XCode
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Swift
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Expected Outcome:
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To reduce approximately 72 calls per restaurant per day
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Decrease 18% of calls
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Cost savings for the support center
Currently: The iOS share extension uploads a picture from the device to the Wallboard gallery tile.
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Objective: To allow users to share photos to the Wallboards using photo gallery or other apps.
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Future Enhancements: Enable for multiple photos to be uploaded at once.
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