Section · 05 / About
Hi, I'm Divya. I design for systems and the people who run them.
Senior UX Designer at UPS, based in Atlanta. I trained in Human–Computer Interaction and have spent the last several years working at the intersection of enterprise software, research, and emerging AI.
A long way around to the work I love.
I started in HCI graduate research — building, breaking, and rebuilding small tools to understand how real people make sense of complex systems. That habit never left.
Today my work splits across three threads: enterprise UX for daily, expert users; research as the connective tissue that keeps design honest; and AI experiences, where the design problem is rarely about the model and almost always about trust, control, and recoverability.
When I'm not designing, I'm teaching part-time at SCAD and mentoring early-career designers — or trying to be a slightly better gardener than I was last weekend.
Senior UX Designer · UPS
Atlanta, GA
M.S. Human–Computer Interaction
Part-time Professor · SCAD
A loose timeline
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2024 → NOW
Senior UX Designer · UPS
Enterprise operational tools and design system contributions.
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2024 → NOW
Part-time Professor · SCAD
Teaching UX to the next generation of designers — studio critique, real-world briefs, and portfolio mentorship.
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2022 — 2024
UX Designer · Consulting & in-house
GovTech portal redesign (508/ADA), retail navigation research, SPARK product design.
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2021 — 2022
UI/UX Designer · Terran Orbital
Operational and mission-tooling UX in the aerospace / satellite domain.
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2021 — 2022
M.S. Human–Computer Interaction
Graduate research, prototype-driven studies, and early industry projects.