Enterprise tools, a government portal, an AI-native MLOps platform, and a research-driven product for remote teams. Most of what I do lives at the intersection of operational complexity and the people doing the work.
Research-driven product design for a company that doubled its headcount remotely and lost the informal connections that make work feel human. 33 interviews, 7 archetypes, one virtual watercooler.
A guided international shipping workflow that helps customers move from a product description to classification, compliance review, and an estimate of duties and taxes.
An agentic MLOps platform where a conversational AI orchestrates the whole model lifecycle — training, deployment, and drift monitoring. Designed and built end-to-end using Cursor and agentic workflows.
A 508-compliant portal for a government agency — mobile-first, designed for younger applicants, with ADA accessibility threaded through every decision rather than bolted on at the end.